Let’s Get Digital

From monetizing how customers choose to shop, through to making better, faster decisions and reducing your business costs; digital transformation holds the key

EPOS rollout is not only responsible for handling sales (not something anyone is keen to get wrong); it also gives a real-time assessment of your inventory and customer behaviours. 

ERP implementation is the heartbeat of your business. From concept to bag; it orchestrates all your business processes and ultimately defines your company’s success.

 Web replatforming can be incredibly beneficial and takes advantage of fresh, more apt tech. It’s your digital shop window and (done well) allows you to supercharge digital business (hello revenue).

 Warehouse Management System is the cornerstone of omnichannel retailing. Multiple selling channels require effective, efficient inventory management. The result is pleasingly streamlined costs, a holistic and extended view of your stock and a consistent view of your customers that drives loyalty and a positive customer experience. 

Cloud First Delivery is a shift in mindset. It provides the opportunity to accelerate business value swifter than its on-premises sibling as you can access the latest and best tech available without the maintenance of the technology stack.

 CRM has evolved over the past three decades from a customer database that allows you to send marketing messages and emails to a tool that is critical to understanding your customer irrespective of how they choose to shop. It is the key to loyalty and ultimately the lifetime value of your customers. 

Enterprise Agile Practice; we have seen the need for business agility thanks to Covid-19, and the need to adapt quickly to consumers’ ever-changing behaviours and demands (forced or unforced). An agile mindset provides the tools to deliver a new leadership approach and drive new cultural and whole-business change at scale.

But, what do they all have in common?

Firstly, these initiatives bring your online and offline customers together. It provides a consistent experience for shoppers, bonds them to your brand and allows you to maximise revenue and spend. Customers choose many different ways to shop and we have all witnessed first-hand just how quickly that can change. This ‘single view’ allows you to create the expected flexibility and better serve your customers regardless of where or how they approach you. Think, happy, loyal, motivated customers. 

Secondly, they all apply technology, process and cultural change to transform how you make business decisions, make the correct business decisions faster and do business for less. This is game-changing for any business. Labour costs, NI contributions, operational costs, raw materials – the costs of doing business keeps rising whilst revenues have taken a serious hit. Digital transformation reduces the costs of doing business and delivers the agility and foresight to lead the market and your industry. There is a reason why the likes of Google, Amazon and Apple lead the way. From diversified revenues to a unilateral digital-first experience – they have the agility to change whenever the market demands it. Thankfully, you don’t need their budget to deploy successful digital transformation.

And the final thing that they all have in common is our ability to deliver them successfully. Having delivered digital transformation for many leading brands over the last two decades, we know our stuff. 2020 saw more digital transformation than in the previous decade. Companies literally scrambled to inject the agility necessary to survive the pandemic and its ongoing effects on the economy and our habits. But many digital transformations flounder due to fuzzy definitions, a lack of knowledge and poor execution. 

But will we burn through your cash and baffle you with science?

Not our style. We approach things a bit differently. 

At Digital Fabrique Development, we work with you to identify your goals. We then collaborate with a small but precise consortium of expert and niche companies to ensure we meet them. We don’t work with flashy types who watch the clock and drain your pockets. It’s not ethical and it’s not our style. We work with people who love what they do and know the value of real digital transformation. There is no pretence, no hidden charges – just an honest, expert approach with complete transparency about what we are doing and the niche experts we knit together to ensure the outcome of your transformation programmes.

If you want to release value both quickly and incrementally throughout your business, why not give us a shout to discuss how we can help?

hello@digitalfabrique.co.uk

A One-Size Digital Transformation Team? Not if You want it to Work…

So, you’ve decided to unify your business via digital transformation. Now what? 

Perhaps you’re migrating to the cloud, diversifying revenue streams, removing risk, revolutionising contact centres, data centres, your supply chain, or all of the above. One thing is for sure; you want to remove waste and drive profitability throughout your organisation. But do you need an ERP expert, a change management expert, an APP and WMS developer, an eCommerce expert? 

The answer? It depends a great deal on you.

Anyone who’s had a good crack at digital transformation knows that without the right structure and expertise, things can get really messy really quickly. The pressure is on. Expectations are high. The transformation must release value across your organisation both quickly and incrementally. Waste has to go. Entire processes, departments and attitudes must be revamped – not for the sake of it – but to achieve real transformation with real results. The kind that makes your FD elicit a rare smile. 

The truth is, one company cannot deliver all of your digital transformation needs, albeit they may promise otherwise. Much like the very finest of symphonies, you need a strong conductor and a litany of digital experts to bring your transformation together in perfect harmony.  

The approach must be agnostic. The only agenda – your successful transformation. Everyone must work together. A diverse array of disciplines is required to deliver your unique vision with absolutely zero prejudice to any one department, discipline, or person. 

Ensuring you have carefully selected, impartial and exhaustive expertise saves a lot of time – and we would know. Having delivered digital transformation for many successful businesses – we are big enough to admit we have already made the mistakes and learned the lessons. 

So, what made their digital transformations so successful? 

Humblebrag alert – we did. Or should we say our fresh approach to digital transformation did. 

We don’t pretend to possess every skill-set necessary to deliver a digital transformation as unique as each client. Your people, your vision, your budget – you’re a one-off. Providing the same transformation and expertise just doesn’t work. Real transformation demands that the big picture is broken down into precise manageable chunks with the relevant expert at each helm. What we do is insert the correct expert into the correct role and manage and deliver your digital strategy and business goals. Sounds simple, right? But this is not the traditional or standard approach. Sadly, many businesses have found this out to their detriment tens of thousands of pounds later.

At Digital Fabrique Development, we work with you to identify your goals. We then collaborate with a small but precise consortium of expert and niche companies to ensure we meet them. We don’t work with flashy types who watch the clock and drain your pockets. It’s not ethical and it’s not our style. We work with people who love what they do and know the value of real digital transformation. There is no pretence, no hidden charges – just an honest, expert approach with complete transparency about what we are doing and the niche experts we knit together to ensure the outcome of your transformation programmes.

For a digital transformation as refreshing and successful as it is transparent, why not give us a shout?